API ReferenceTicket
Retrieves the collection of Ticket resources
Retrieves the collection of Ticket resources
Authorization
apiKey Authorization<token>
Value for the Authorization header parameter.
In: header
Query Parameters
page?integer
The collection page number
Default
1itemsPerPage?integer
The number of items per page
Range
0 <= value <= 100Default
30search?string
customFieldValue[{customFieldDefinitionId}]?string
customFieldValueRange[{customFieldDefinitionId}][gt]?string
customFieldValueRange[{customFieldDefinitionId}][lt]?string
customFieldValueRange[{customFieldDefinitionId}][gte]?string
customFieldValueRange[{customFieldDefinitionId}][lte]?string
exists[operator]?boolean
exists[taskId]?boolean
exists[contractorId]?boolean
sourceType?string
sourceType[]?array<string>
ticketForm?string
ticketForm[]?array<string>
ticketTypes?string
ticketTypes[]?array<string>
taskId?string
taskId[]?array<string>
contractorId?string
contractorId[]?array<string>
status?string
status[]?array<string>
priority?integer
priority[]?array<integer>
operator?string
operator[]?array<string>
createdAt[before]?string
createdAt[strictly_before]?string
createdAt[after]?string
createdAt[strictly_after]?string
statusChangedAt[before]?string
statusChangedAt[strictly_before]?string
statusChangedAt[after]?string
statusChangedAt[strictly_after]?string
isInternal?boolean
order[number]?string
Default
"asc"Value in
- "asc"
- "desc"
order[subject]?string
Default
"asc"Value in
- "asc"
- "desc"
order[createdAt]?string
Default
"asc"Value in
- "asc"
- "desc"
order[statusChangedAt]?string
Default
"asc"Value in
- "asc"
- "desc"
order[priority]?string
Default
"asc"Value in
- "asc"
- "desc"
excludeIds[]?array<string>
Response Body
curl -X GET "https://example.com/ticket/tickets"[ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "sourceType": "form", "isInternal": true, "shortCode": "string", "no": 0, "subject": "string", "ticketTypes": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "name": "string", "decorator": "#78909c" } ], "taskId": "e6e9d88a-9b63-468a-aec3-b7a11de27af8", "operator": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "firstName": "string", "lastName": "string", "email": "string", "pictureSm": "string", "contractorName": "string", "jobPositionName": "string" }, "clientName": "string", "clientEmail": "string", "status": "new", "statusChangedAt": "2019-08-24T14:15:22Z", "statusChangedToInProgressAt": "2019-08-24T14:15:22Z", "statusChangedToFinishedAt": "2019-08-24T14:15:22Z", "statusChangedToRejectedAt": "2019-08-24T14:15:22Z", "createdAt": "2019-08-24T14:15:22Z", "createdBy": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "firstName": "string", "lastName": "string", "email": "string", "pictureSm": "string", "contractorName": "string", "jobPositionName": "string" }, "contractorId": "8e641c22-41f4-4818-ae43-d2cb9b53e3d7", "contractorName": "string", "priority": 30, "ticketForm": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "shortCode": "string", "name": "string", "description": "string" }, "customFields": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "valueId": "b772d050-4ba4-443b-8ca7-cc1e42bdd731", "name": "string", "description": "string", "dataType": "text", "valueText": "string", "valueFloat": "string", "valueDateTime": "2019-08-24T14:15:22Z", "valueSelectOptions": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "value": "string", "weight": 0, "decorator": "#78909c" } ], "valueSelectUsers": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "firstName": "string", "lastName": "string", "email": "string", "pictureSm": "string" } ], "valueDepartment": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "name": "string" } } ] }]